Definition
Review gating: Only asking customers you expect to be happy for public reviews, or filtering unhappy ones away. Discouraged or prohibited by some platforms.
Definition from the OneCity AI Academy course notes.
How other classes put it
- Search Engine Optimisation (SEO): Asking only happy customers for reviews or filtering out unhappy ones before they can review; this goes against Google's policies.
Where you learn it
- Module 3: Search Engine Optimisation (SEO)
- Class: Local SEO & Google Business Profile
- Module 10: Advanced Growth
- Class: Online Reputation Management
Related terms
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